Monday, February 06, 2006

Vent my spleen!

I moved house last week.

The move itself was OK.

There was no discontinuity in phone service - there was a simple switchover.
There was no discontinuity in electricity or gas service.
There was no discontinuity in insurance cover.
and so on...

So why, why, why, why, why is it so hard to move broadband service between houses?
I have moved one street away. My BT phone line has not changed number. I am connected to the same telephone exchange. The existing phone lines do not need upgraded.

But I have to cancel my broadband account (and be charged £58 as I'm in the first 12 months of service) and reapply for a new account - which will take at least 7 days, possibly up to a month.

And PIPEX (my ISP) no longer offer the same deal I was signed up to - so I'll have to get a different offer - and none of their current deals are as good as the one I was on!!!


I needed that.