Wednesday, January 31, 2007

Thunderbird gripe!

Aaaargh! That's twice now!

For the second time, Thuderbird has lost all my details and old e-mail messages. This is not a problem as far as work e-mails go, as they are on an IMAP server, but all my 'home' e-mails from the last couple of months (since the last time it lost them) have now also been lost.

I don't know what the issue is. I simply clicked ont he Thunderbird icon this morning and it asked me to enter new account details, etc. All previous settings (including e-mails downloaded from POP3 servers) aren't there anymore.

Anyone else experienced this?

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At 10:38 am, Blogger Chris HH said...

Before you do anything drastic... The emails themselves may not be lost. When you have a large mailbox, thunderbird sometimes gets confused over the indexing and other optimisations it uses to access parts of these big files.

Go to the directory where your thunderbird mail is stored. It may be something like C:\Documents and Settings\{user}\Application Data\Thunderbird\Profiles\{something}.default\Mail\
unless you have changed it.

In this directory, or in the subdirectories under it you should see some .msf files. e.g. Inbox.msf
Delete these files with extreme prejudice! These are the meta files that Thunderbird uses to keep tabs on your mail box. If they don't exist Thunderbird is forced to recreate them - which most of the time sorts out bizarre disappearing or corrupted mail problems.

In any case the size of the Inbox (no extension) file should give you an indication if all your mails are still present.

Hope this helps.

At 11:18 am, Blogger Ricky Carvel said...

Thanks Chris!

All old e-mails are still there. I've backed them up into a zip archive just incase something goes wrong here... But after deleting all the .msf files and restarting, the thing still doesn't find the old mailboxes. And it won't let me manually point to the old mailbixes as it insists they are 'in use by another resource'.

Any further suggestions?



At 4:31 pm, Blogger Chris HH said...

Have a look for a file called "parent.lock" that should live in the directory above where your mailbox files are located.

Delete this file and try again.

At 7:26 pm, Blogger Ricky Carvel said...

Nope. No locked parents there...

At 10:56 am, Blogger Chris HH said...

Mine gets put in this location:

C:/Documents and Settings/{user}/Application Data/Thunderbird/Profiles/{something}.de

You could try doing a windows search for the file "parent.lock"


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